Refund policy

1. Return Period

  • We accept returns within 14 days of purchase for most items.

  • Items must be returned in their original condition, including any protective packaging or cases, to qualify for a return.

2. Exceptions to Return Policy

  • Non-returnable items: We do not accept returns on items that are sealed or graded (e.g., PSA or Beckett graded cards) unless they are faulty or damaged upon arrival.

  • Clearance items: All items marked as final sale or clearance are not eligible for returns or refunds.

  • Damaged or defective items: If your item arrives damaged or defective, please contact us immediately within 48 hours of receiving the item to initiate a return or exchange. We will offer a full refund or replacement for any damaged products.

3. Process for Returns

  • To begin a return, please contact our customer service team at [email/contact info] with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer, unless the item is damaged or defective.

4. Refunds

  • Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

  • If the item is not in its original condition or has been tampered with (e.g., packaging or grading seals broken), we reserve the right to deny the refund or charge a restocking fee.

5. Exchanges

  • We can offer an exchange for items of equal or lesser value if the returned item is eligible. The exchange must be requested within the return period.

  • For exchanges, the customer is responsible for the return shipping fees as well as any difference in price for the replacement item.

6. Customer Service

  • If you have any questions or concerns about your purchase, please reach out to our customer service team. We are here to ensure you have a great shopping experience and will work with you to resolve any issues in a timely and fair manner.